2016 RMDA CONFERENCE SCHEDULE and AGENDA

SUNDAY, JUNE 26th  2016

 

RDS FUNDAMENTALS

 

10:00 AM         Kickoff and Ice breaker

10:30 AM         Your Business and Its Money

                       From Startup Funding to Daily Accounting and Cash Management – Guidelines, Best Practices and Case Study/ Discussion

                       Moderator:  Anu Mehra

 

11:30 AM         The always talked about Restaurant Contracts

                       What does a good restaurant contract do for your business and what do we mean by good? What parts of contracts should be negotiated and what should not?

                       Moderator:  Paul Birrell

 

12:00 PM         Having a Restaurant Sales Strategy

                       Lead Generation and Follow Up

                       Restaurants: When to work for the contract and when to walk away

                       What restaurants are the best targets and why?

                       Moderator:  George Hargeones

                     

12:30 to 1:30  LUNCH

 

1:30 PM         Credit Card Rates – How to Put thousands of dollars back in your pocket

                     Moderator:  Wes Garrison

 

2:00 PM         Vendor Presentation

 

2:10 PM         RDS Software

                     What should you expect and how can you maximize your software to help grow your business

                     Moderator:  Luke Katuin

 

2:45 PM         BREAK

 

3:00 PM         Driver Hiring and Retention Best Practices

                     Presentation and Q and A

                     Moderator: Carly Hall, DDI

 

4:00 PM         Wrap Up 

 

5:30 to 7:30   Meet and Greet Cocktail Party

 

 

2016 RMDA CONFERENCE SCHEDULE and AGENDA

Monday, JUNE 27th  2016

 

Featured Presentations and Panels

8:00  AM         BREAKFAST

 

9:00 AM          Introductions and Welcome with Anu Mehra, RMDA BOARD Convention Chair

 

9:10 AM          State of the Industry with Paul Birrell, RMDA BOARD President

 

9:40 AM          2016 RMDA Survey Results and Presentation 

                      Presented by Anu Mehra, RMDA BOARD Convention Chair

 

10:00 AM         Featured Presentation: The Culture of Your Business, Part 2

                       Legendary culture builder, Kenan Hopkins, addresses the importance of your people and the corporate culture that can be built.

 

10:45 AM         BREAK

 

11:00 AM         Vendor Presentation

 

11:10 AM         Panel Discussion:  The Well Rounded RDS

                       Creating a Balance of Residential, Corporate, Hotel and Catering Sales can help cure cash flow fluctuations

 

11:50 AM         Vendor Presentation

 

12:00 PM         Panel Discussion:  Monster Accounts

                       How to keep and service the best corporate accounts and how make them even bigger monsters

 

12:30 PM        LUNCH

 

1:30 PM         Moderated Presentation and Discussion:  Defining Roles in the Modern RDS

                     What jobs have to be filled? How have RDS jobs and job descriptions changed? 

                     Moderators:  Emily Broski and Craig Cohen

 

1:50 PM         Vendor Presentation

 

2:00 PM         RMDA BOARD NOMINATIONS and ELECTION

 

2:15 PM         Workgroups   – Break out Groups. 20 minutes each. 

                     Order Times:  Cutting Delivery Times Dramatically

                     Efficiencies:  What operational efficiencies we can impact

                     Customer Reward Programs: Are they working? Why or Why Not?

 

 

3:15 PM         BREAK

 

 3:30 PM        Vendor Presentation

 

3:40 PM         Featured Presentation: OUTSOURCING YOUR HR

                     Presented by David Farmer

 

4:00 PM         OPEN Q and A and Brainstorming – THE COMPETITION

                     Hot Topics: 

                     Competing against Uber, Amazon, and the funded Behemoths

                     Working either with or against self delivery restaurants

                     Co-existing and competing with other RDS’s in your market

 

4:50 PM         RMDA BOARD ELECTION RESULTS 

 

5:00 PM          End of Session

 

7:00 PM         Dinner and Social 

                      Entire Group partnered with DDI Extravaganza

 

 

 

2016 RMDA CONFERENCE SCHEDULE and AGENDA

Tuesday, JUNE 28th 2016

 

Workgroups and Debates

 

9:00  AM         BREAKFAST

 

10:00 AM         Workgroups   – Break out Groups. 20 minutes each. 

                       Developing Effective Marketing Materials and Guerilla Tactics

                       Selling Catering and Corporate Clients

                       Making the customer say “WOW.”

 

11:00  AM         Vendor Presentation

 

11:10 AM         TABLE PRESENTATION and Q and A

                       The Portal for Us and By Us

 

11:30 AM         FIRST DEBATE -- The IC CAPS ARE MELTING or IS GLOBAL IC CAP MELTING A HOAX?

 

12:20 PM         Vendor Presentation

 

12:30 PM         LUNCH

 

1:30 PM          SECOND DEBATE – WHO NEEDS RESTAURANT CONTRACTS ANYWAY?

                      There is a new way to do things? Or is the new way a roadmap to disaster. Uber and Postmates are just better ideas.

 

2:30 PM          THIRD DEBATE – DON’T EVER PRINT A SINGLE MENU OR FLYER AGAIN

                      To print or not to print, that is the question in the digital age. 

 

3:15 PM          BREAK

 

3:30 PM          Are You Refueled? What Next?

                      Takeaways and a discussion of what we’ve learned at this conference and how to put ideas into action through personal goal setting and accountability groups.

 

4:30 PM          Announcements and End of Convention